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Brandwatch

Consumer intelligence and brand monitoring platform that monitors social media activity and provides marketing recommendations

9

272 Votes

  • Category Marketing Software
  • Languages Arabic, Bengali, Catalan, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Armenian, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese, Chinese (Simplified)

Powerful social media monitoring and analytics tool with robust features.

Overview

Brandwatch is a highly sophisticated social media monitoring and analytics software designed to give businesses valuable insights into their digital presence. The platform provides real-time data from multiple sources, allowing users to track, analyze, and understand their online audience's sentiments and behaviors.

Key Features

The comprehensive features of Brandwatch span beyond basic social media monitoring. The software offers advanced analytics, audience insights, and brand reputation management. Brandwatch provides a powerful query builder, allowing users to customize their data collection and analysis.

Performance and Usability

The performance of Brandwatch is impressive, with fast and efficient data processing capabilities. Despite its multitude of features, the platform maintains a user-friendly interface. Users can navigate the software with ease, even those with limited technical skills.

Data Visualization and Reporting

One of Brandwatch's standout features is its robust data visualization capabilities. The software provides a range of charts, graphs, and other visual displays to help users better understand their data. The reporting feature is equally robust, allowing users to create customized, in-depth reports.

Customer Support

The customer support provided by Brandwatch is highly commendable. Users have reported prompt responses and helpful assistance from the support team when needed.

Conclusion

In conclusion, Brandwatch is a top-tier social media monitoring and analytics tool. Its powerful features, combined with its user-friendly interface, make it a valuable asset for any business looking to gain insight into their online presence. With its robust data visualization and reporting capabilities, Brandwatch helps users make data-driven decisions with confidence. The software may require a learning curve for some, but the customer support is readily available to assist.

Highest-Rated Features:

  1. Audience Insights
  2. Visualizations
  3. Data Exporting

Lowest-Rated Features:

  1. Network Analysis
  2. Dashboards
  3. Influencer Identification
Company
Brandwatch
HQ Location
Brighton, United Kingdom
Year Founded
2007
LinkedIn® Page
https://www.linkedin.com/company/451367 (538 employees)
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